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Helpline guidance notes here

Data Centre Power Upgrades - Weekend Downtime Required

As a result of planned works by LGSS, to upgrade the UPS (Uninterruptible Power Supply) at the Data Centre in Cambridge, there will be downtime occuring on the following weekends, on both Saturday and Sunday:
  • 13 & 14 May 2017
  • 27 & 28 May 2017 
The ICT Service will take systems offline (to accommodate the planned six hours power shut down required for the upgrade) and then carefully bring services back online
Due to the complexity of this upgrade please plan for services including Central Hosting, Email and Remote Access to be unavailable throughout both these weekends. 
We apologise in advance for any inconvenience this required downtime will cause.
If you require any further information, please call The ICT Service Helpline on 0300 300 0000 or email
















 Scheduled Downtime Dates